Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at MAPFRE Insurance?

39% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"Great benefits and promotes from within" ((in 34 reviews)); "Great people: non" ((in 27 reviews)); "Good training." ((in 10 reviews)); "Curently have the option to work from home" ((in 10 reviews)); "Coworkers were friendly and supportive" ((in 10 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"Very low pay compared to industry" ((in 14 reviews)); "low salary and distance asd" ((in 12 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 11 reviews)); "The managers talk a lot of talk but won’t come out of their office to help or actually see what’s going on in the office." ((in 9 reviews)); "Communication between upper management and general associates is not great." ((in 7 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

MAPFRE Insurance reviews

3.0

39% would recommend to a friend

(350 total reviews)

Jaime Tamayo

44% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Career opportunities

2.7

Senior management

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

350 reviews

2.0

Jan 30, 2017

Surprisingly unorganized

Policy representative

Recommend

CEO approval

Business Outlook

Pros

Salaries of supervisors and managers are pretty good. Always lots of opportunities for advancement. There are constant job postings and you are eligible to apply after one year in your position.

Cons

Too many different computer systems. IT is disappointing because they sub out a tremendous amount of software maintenance and support to consultants from foreign countries. No budget money for system improvements.

MAPFRE Insurance Response

9y

Thank you for your review. We agree there are many opportunities for advancement and our comp package is very competitive. Although our parent company is located in Spain, our day to day leadership is executed by a team of executives and managers who are located in the US.

1.0

Apr 11, 2016

Claims adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can vent with co workers because they all hate their lives as much as you do. Floating holidays? That's all I can come up with

Cons

Systems are the absolute worst, management souks have to know how to do your job before managing you, beef up staffing because the workload expectations are ridiculous unless you want to live at your desk after hours, get a clue. Don't do it

MAPFRE Insurance Response

10y

It's unfortunate your experience hasn't been positive. Perhaps a conversation with your manager and/or HR is a good idea to discuss your concerns. We encourage all employees to share their experiences with their managers, HR and/or on Glassdoor. Often it's primarily the negative opinions that are shared. We are excited to see that those with more positive experiences are sharing as well!

1.0

Mar 15, 2016

Horrible Technology

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros on the technology

Cons

20th Century Technology at best - too many different systems, too many departments not communicating with each other. The type of insurance product offering is archaic & very basic, while the platform within its distributed is amateurish and embarrassing. Employees are forced to constantly find "work arounds" . The insurance industry as a whole solved technology issues over 20 years yet Mapfre's platform is difficult to learn, impossible to teach to others, induces a negative work environment and burns out talented insurance professionals.

MAPFRE Insurance Response

10y

Thanks for sharing your experience. We are always working towards improving our systems and technology, streamlining work-flows, and working toward efficiency and simplicity. One of our main focuses is to enhance our technology and improve the customer experience. If you feel you have specific ideas as to how we may improve our systems, we encourage you to please speak with your manager.

Viewing 31 - 33 of 350 Reviews

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