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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,101 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Literally nothing at all. Truly awful.

Cons

Working at Liberty Mutual is detrimental to one’s mental health. Management does not care about their employees at all, plays favorites to the extreme, and consists of numerous ethically questionable practices. Avoid a lifetime of emotional scarring and stay far away.

2.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits. Higher 401K match. High amount of FTO after you've been with the company for a while. Work from home.

Cons

The only thing that held me at my job was working from home and the pay/benefits. There is zero transparency when it comes to any changes in the company. You live day to day not knowing if you will have a job or not. You're just another number in the big company sea. They act like they want to hear their employee's voices by having a yearly survey, but changes and action never take place based on them. The role I was in was total chaos. No one ever knew what was "right" and "wrong" and management never had answers so we worked sort of blindly and hoped for the best but were blamed when you did something wrong. Constantly pushing for more productivity. I can honestly say I have never cried so much in my life over a job as I did at this one. Myself and my entire team cried on a regular basis due to stress and being unhappy with our jobs.

2.0
Sep 21, 2020

Rampant mediocrity

Recommend
CEO approval
Business Outlook

Pros

- Amazing work-life balance and PTO system - Great WFH flexibility. Family-friendly company - Decent culture and nice people

Cons

- Abysmal compensation for software engineers (esp. in the Seattle area, where you can get a 40%+ compensation boost at the company next door). Spend a little time studying and you'll be paid more than Liberty's senior engineers - Benefits are subpar, except for PTO system - Dry and boring insurance industry - Annoyingly obsessed with being agile that you waste so much time trying to be agile - Constant legacy systems maintenance and mountains of technical debt. You'll barely be writing feature work - Subpar engineering practices, weak engineering culture - Engineering managers likely don't know how to code. Great, they won't micromanage you. But they haven't the slightest clue what you do though, so how will they develop you? For the young college hire, how do they develop your technical skills in the right way? How do you know if your work is of good quality? How do they rate your performance accurately? Most engineering managers are unfortunately out of touch with their direct reports - Because engineering managers are so out of touch with their engineers, this means the same for leadership. Once these managers stay here long enough, they get promoted to leadership positions and have no idea how their engineers work. You can tell because they recently changed the titles and you can see how out of touch they are with the industry and with tech. Configuration engineer? Solutions engineer? These titles don't reflect what these roles actually do - Promotions happen because of tenure, not because of skill. This can be a pro for the unambitious but is a huge con in engineering because unskilled engineers will be promoted if you just stick around long enough. Senior engineers with weak engineering skills will only worsen the technical debt - Dress code in 2020? Embarrassing practice and unnecessary for folks who only see their direct team members on a daily basis - TechStart program for college new hires is extremely infantilizing. Okay for people transitioning into tech from a nontech background, but lots of new hires already had a background in tech so a whole year of engineering talent is wasted - Engineers here just want to get by and get paid. If you are ambitious and driven, you'll find better treatment and career development at another company

Viewing 295 - 297 of 10,101 Reviews

Glassdoor has 11,386 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.