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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,101 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Feb 14, 2020

Claims adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home a couple days a week. Pay is decent yearly but hourly is a joke

Cons

This place will work you till you quit or die. I have worked in various claims departments for almost 20 years and never had an issue but five years in this place is effecting my mental health. Seriously, after 12 hours a day and working 6-7 days a week for 5 years frankly I don’t care if they fire me. This is the greediest company I have ever seen. I wish there was a zero stars option. I am leaving just as soon as I am able.

2.0
Jan 1, 2020

Good money but that's about it

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and decent benefits

Cons

Corporate bull at its best. There's lots of talk about "doing the right thing" and "transparency," but you're screwed if you voice concerns or fail to follow the party line. The forced nicey nice culture results in people smiling in your face while vindictively stabbing you in the back. And the diversity is great if you factor in the cafeteria workers, who almost to a T (excluding the managers) comprise minorities groups. Otherwise a stroll around the corporate offices is like looking at a sea of Mormons. Change seems to come as a result of low NPS and eNPS scores, not because management actually cares (despite what they tell you ad nauseam). This company exemplifies the concept of golden handcuffs.

3.0
Oct 7, 2019

no growth potential

Recommend
CEO approval
Business Outlook

Pros

good base pay, easy work, kinda flexible work environment.

Cons

No management retention, Had about 8 managers in 6 years. Never even meet 4 of them in person, just a 30 min monthly phone call for the most part. No decent outline of goals to advance your career. When ever i asked my manager they just said find someone that works above me and try to do what they do. The only issue was I was already doing what they were doing, and had been for years...

Viewing 298 - 300 of 10,101 Reviews

Glassdoor has 11,386 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.