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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,100 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Oct 26, 2017
Recommend
CEO approval
Business Outlook

Pros

I was well compensated and the bonus structure was nice.

Cons

Most management is in New England. It is inward looking and not interested in staff in other parts of the country. It is an isolating experience to work for them if you live on the West Coast. Promotions do not happen unless you relocate.

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Liberty Mutual Insurance Response
8y
We appreciate you spending some time writing down your thoughts. We work hard to provide an open, positive work environment that employees everywhere can be proud of. We always welcome opportunities for improvement. Thanks again for sharing.
2.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. They pay for your licensing

Cons

They start you with a base salary and one month in after your training they start cutting your salary by about 20% every three months. It gets to a point that if you don't make commision you are out of sight. It is a very expensive product to sell. Look around you and analyze the people you have contact with. If they are financially stable with great credit score, you may have a chance to succeed in this business. Honestly if you are young out of college assuming you can sell to your freinds you are making a big mistake. Their products are designed for older people that own homes and few cars. Even then they are not that competetive . Also you have to compete with rates generated through Liberty Website. One more thing, there is too much focus on lead reps. They get fed left and right and you being new have to go dig for a lead. You have to think of Liberty as a expensive luxury product with a pretty face. Study your market very carefully before you get in. Thanks for reading my experience

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Liberty Mutual Insurance Response
8y
We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your previous experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you are receiving that training. We'd encourage you to speak with your manager about your questions and concerns so we can work to make improvements. Thanks again for your post.
1.0
Aug 14, 2017
Recommend
CEO approval
Business Outlook

Pros

It was a good company starting off but now it's degraded itself due to poor emphasis on what's important i.e. building outlandish buildings at the same time exorbitantly cutting Pension, Healthcare, Raises, Bonuses, & middle management positions across the board with department layoffs and off-shoring I.T. jobs overseas or to third party companies who have no understanding of Liberty Mutual's computer systems. Furthermore, Liberty is NOT investing enough capital to upgrade and update their systems, office desks, and etc which hinder's productive goals in completing assignments at the outlandish requirements that management is setting forth for their employees who are understaffed as is.

Cons

Liberty Mutual just recently announced that they will be ending their Pension plan for their current & new employees by 2020 due to cash flow issues, which is ridiculous considering they just finished building a $5 Billion dollar building in Plano, Texas & elsewhere. My opinion, why not use that money to put in the Pension fund that would last decades or even a century instead of lining your own pockets?

Viewing 226 - 228 of 10,100 Reviews

Glassdoor has 11,384 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.