Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.3 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.6 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (118) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1313 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 864 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 719 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 541 reviews)); "Flexible work from home" ((in 361 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 480 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 150 reviews)); "Bad Upper Management" ((in 149 reviews)); "Constant reorgs and layoffs." ((in 115 reviews))

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

3.3

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Culture & values

3.1

Senior management

3.1

Career opportunities

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.3 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

349 reviews

5.0

Jun 19, 2022

Insurance

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

No salary cap at job

Cons

Commission based pay at job

Liberty Mutual Insurance Response

Thank you for your feedback here! We're happy you've been satisfied with your experience at Liberty Mutual, and we look forward to continuing to invest in you!

4.0

Jun 7, 2022

Liberty and Comparion

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

flexible schedules, but you do have minimum

Cons

Training is not good, there is no systems training, its as if we are there just to market. so when you get a sale you dont know how to navigate the system

3.0

May 22, 2022

Call Center Slow

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

When I first started in 2020 the calls were non stop. Now there is 15-30 min wait times between calls. When I first started we were maxing out commission $10k monthly - now with the calls so crappy I'm lucky to get $3k. Upper management has been saying for a year now it's gonna get better but it has not. They blame marketing and when that fails, they blame ur aux time and wrap up time. Always you, never them. No money to be made in this role. The other teams all suffer too in different ways. Great company but if u want high commission it's a big no Work from home Paid training

Cons

Bad commission Not enough calls into sales dept Micro management is high Not a lot of freedom even working from home

Liberty Mutual Insurance Response

Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

Viewing 157 - 159 of 349 Reviews

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Liberty Mutual Insurance reviews FAQs

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

Ratings by category

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Insurance

Liberty and Comparion

Call Center Slow

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