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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,093 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Mar 27, 2019

Learning and HR Professionals Steer Clear For Now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary; flexibility; benefits; recognition program

Cons

If you are an HR or Learning and Development professional looking at Liberty Mutual, my advice to you is to keep moving forward beyond this company. The Learning and Development space saw new leadership approximately 2 years ago and has yet to produce anything of significant value as a result. Leadership in this space lacks credibility, control, insight into this industry and innovation. Leadership defers to consultants instead of leveraging deep internal and passionate talent to help shape and drive strategy. Key talent has been removed who don't conform to the less than relevant vision of the future of learning that leadership puts forth. Other key talent is actively leaving under their own volition. If you are a "yes" person looking to simply collect a paycheck, then you are likely safe in this environment. HR leadership and organization is highly internally competitive. HR leadership team appears to lack deep and current HR expertise and best practice and presents outwardly as tired, unmotivated and unmotivating. Additionally, you will see that LM HR continues to ride their Diversity and Inclusion success well beyond its time. This body of work shows well externally yet is not entirely practiced internally based on my experience. This statement is less around diversity of race, religion, gender and more around inclusion of thought, perspective, points of view.

1.0
Feb 6, 2019

Bad bad place

Recommend
CEO approval
Business Outlook

Pros

The job itself is interesting and rewarding.

Cons

Management in subrogation is well below the level I've worked for in the past. It appears some employees are set up for failure and they are less than truthful about business plans. Recently nearly 100 positions were outsourced overseas to India. For being an American company this is hope they treat long time, loyal employees. Management almost forces employees to provide monthly survey answers which make the company look better although positive comments are not the feeling of employees. Also Liberty makes the process of recovery much more difficult than it needs to be and appears to be. Processes are always changing to the worse. Too much forced turnover.

1.0
Dec 5, 2018

Adjuster

Recommend
CEO approval
Business Outlook

Pros

Coworkers Nice new building Competitive pay although they are starting to hire at a much lower salary

Cons

No work life balance. Expect to work unpaid overtime year round. HR has been aware of this for years & refuses to do anything about it. If you legally claim your overtime, you will be told you are inefficient and placed on a performance plan. Everyone is walking on eggshells because they will fire you in a heartbeat. Even the top performers hate their jobs and are just waiting for a way out. Extremely high and abnormal turnover; always understaffed in every claims department. Horrible management. Extremely high healthcare deductibles

Viewing 136 - 138 of 10,093 Reviews

Glassdoor has 11,376 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.