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Liberty Mutual Insurance

Engaged Employer

Bad bad place - Subrogation Representative Liberty Mutual Insurance Employee Review

1.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The job itself is interesting and rewarding.

Cons

Management in subrogation is well below the level I've worked for in the past. It appears some employees are set up for failure and they are less than truthful about business plans. Recently nearly 100 positions were outsourced overseas to India. For being an American company this is hope they treat long time, loyal employees. Management almost forces employees to provide monthly survey answers which make the company look better although positive comments are not the feeling of employees. Also Liberty makes the process of recovery much more difficult than it needs to be and appears to be. Processes are always changing to the worse. Too much forced turnover.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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