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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,093 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
Nov 19, 2018

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has your back. You feel supported and encouraged, no matter what you are going through in your work or personal life. Management is approachable and want to hear what you have to say. Benefits packages (insurance, 401k, pension, etc) are GREAT. Entry level pay is very competitive. Plenty of opportunity to move up and to other areas within the company.

Cons

Some roles within the company, especially entry level, get your foot in the door type positions can be brain numbingly boring. Very repetitious. Have to remind yourself daily that the benefits and pay are worth the boredom.

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Liberty Mutual Insurance Response
7y
Thanks for taking time out of your day to write a review. We're happy you've been satisfied with your experience at Liberty Mutual and we look forward to continuing to invest in you. Thanks for helping to make this a great place to work!
2.0
Jul 28, 2018

Dissapointing advancement opportunities.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex work arrangements, free coffee.

Cons

You can only advance in the company if you are in HR's target group to advance. If you're not in that group, regardless of how much experience you have, they'll bend over backwards to find a way to pass you over. Extremely biased hiring practices.

1.0
May 8, 2018

Wasted years of my life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a company liberty mutual is good . Great benefits, annual bonus , lots of projects to participate in

Cons

Working in the call center in the company is a nightmare . Too many unreasonable metrics , if a supervisor doesn't like you personally , they will make sure they do everything in their power to get rid of you . New employees come in and get promoted faster than those with longevity . This company can be great as long as you are not in the call center

Viewing 139 - 141 of 10,093 Reviews

Glassdoor has 11,376 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.