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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
avatar

Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
May 15, 2018

Interesting work, never know if your job will be there in the morning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does interesting work with insurance and other innovations; feels good to help the customer in an ethical way while running a business

Cons

Constant org changes make it difficult to know if you will have any significant future with the company

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Liberty Mutual Insurance Response
8y
Hi there, we always appreciate hearing from our long-standing employees. I am sorry you’re feeling uncertain about the future. We know how important a sense of job security is to feeling engaged and motivated at work. We do believe that change must be the new normal if we are going to keep up with customers’ shifting needs. Though, we may not be completely free from change, we can be better prepared to adapt to and find opportunities when change occurs. We promise to stay focused on creating an engaging and inclusive workplace environment, where employees feel valued and empowered. - Melanie
2.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Liberty does pay very well. The Work from home option is fantastic. The VIP bonus's are wonderful.

Cons

They have so many reorgs it's hard to keep track and stay motivated to be loyal to the company. They don't have any loyalty to the employee's that have basically given their life to this company. It appears they have some crazy algorithm when people are RIF'd. They seem to let go of the dedicated and most knowledgeable staff. They leave staff employed that aren't worthy of working for the company. Those good ones that are left are so over worked that the work life balance is out the door. They do not follow their mission statement at all. They have offloaded so much of the work to the off-shore staff and that makes no sense. The majority of the contractors don't have the longevity to know the ins and outs of our business. They are not innovating at all, they read from a script and don't go above and beyond. Liberty has truly just ruined everything they say they stand for. I wonder if their policy holders really know how they treat their employee's? I wonder how many people would go to another company if they knew how badly the employee's are being treated. Upper management has no accountability for their mistakes and bad choices.

3.0
Aug 22, 2017

Company going through a lot of changes (not all good)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- paid time off starts accruing the month you start working - 11 paid federal holidays and 4 personal days per year - 401k employer match starts immediately when you start working (some companies don't match until a certain time after your start date) - annual wellness incentives, although they decrease in amount every year - entire company is switching Agile after decades of using Waterfall - IT departments are stepping up their game to make it more exciting and appealing to work/stay there

Cons

- extremely traditional and old company set in their ways - many employees who have been there for decades, 25th anniversaries are common - some employees are extremely overworked, doing more than one person's job - career opportunities can be limited to certain tracks depending on manager/department - IT has tried too hard for too long to be exactly like tech companies like Google, Amazon, Facebook, and Microsoft, but continues to keep trying to no avail - organizational restructuring occurs almost every year (some minor, some major), keeping employees on their toes on if they will have a job next month

Viewing 106 - 108 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.