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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      62% would recommend to a friend

      (10,090 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      59% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Jan 15, 2019

      Unstable business environment

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, plenty of FTO and work schedule flexibility

      Cons

      Difficult to find career paths outside the norm without significant help from others Upper management has decided that "Agile" means "if it doesn't work immediately then throw the whole thing away" causing an unstable business environment due to CONSTANT reorganization

      avatar
      Liberty Mutual Insurance Response
      7y
      Thanks for taking the time to share your experience. We realize that change is necessary in order to keep up with customers’ shifting needs. Though we will continue to experience change, we know we can do a better job supporting employees through it. With that in mind, we’re focused on being more transparent and improving communications while helping employees find opportunities when change occurs. Feedback like yours guides that work and helps us grow.
      1.0
      Aug 23, 2018

      Avoid, avoid, avoid until the reorgs/layoffs end

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are good, work hours are reasonable, the facilities are great. Great place to get started as an analyst as there is no standard tech stack, so you'll get access to all sorts of different tools.

      Cons

      The reorgs are relentless and breed fear, animosity, and distrust within Liberty; the culture isn't what it used to be. Terrible managers are not coached out, instead staying for 10+ years and perhaps shuffled around but never let go. If you're a white male and a yes-man, you can get promoted at a rapid rate with the rampant old boys' club mentality. With so many rapid promotions for some, the company has gotten very top heavy and expensive, which then drives shortsighted reorgs to attempt to reduce overhead. If you are interested in working at Liberty, just be prepared for endless uncertainty and constant reorgs/layoffs with little long-term strategy.

      1.0
      Jun 19, 2018

      Extreme Micromanaging/High Turnover

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really can’t think of any just filling space

      Cons

      High turnover, stressful environment, poor management

      avatar
      Liberty Mutual Insurance Response
      7y
      Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.
      Viewing 103 - 105 of 10,090 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.