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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,085 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Nov 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Salary. The pay was decent.

Cons

Poor training - They do not train correctly in order for a new employee to perform the job as it should be. Poor Management - They are clueless when it comes to providing the tools for successful completion of jobs. Poor working conditions - They do not promote equal opportunity and training for all employees. Poor communication between management and employees - They do not want to take the time and listen to employee concerns. Lack of knowledge in what goes on in their own office - Management at the Hamilton, Ohio branch has no clue what goes in at their own office.

3.0
Oct 30, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a place to learn the Insurance Industry- this is a great place to start. It gives the new staff a great foundation to learn property, casualty and customer service. In addition, Liberty Mutual has once of the best benefit packages in the industry.

Cons

The downside is that the communication from upper management is poor. By the time messages are delivered to the front line the message is floating in the offices as rumors. This reduces production and increases poor employee morale. Liberty talks alot about treating people with respect , but, the management does not always treat their people with respect- they appear to be overworked and confused.

Viewing 10039 - 10041 of 10,085 Reviews

Glassdoor has 11,367 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.