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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,101 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
Oct 27, 2011

just ok

Recommend
CEO approval
Business Outlook

Pros

only work 37.5 a week, great time off, good benefits. Only home office is in the city

Cons

gives you too much of a course load, up to 40 cases at once and when you ask for help, they say 'balance' it out. Too much micromanagement. Odd how they recognize who is doing well, one of my coworkers was seen as 'outstanding' within two weeks of starting our jobs....really? how much assessment could they have done. Most jobs are in the suburbs

4.0
Oct 26, 2011

A good place to work, but slow at change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Size, financial backing & active market growth. High exposure to diversity and integration. Great Boston location and building amenities. Many senior managers worked their way up the ladder.

Cons

Not overly great at on boarding new staff with ample training and introductions. Heavy reliance on email communications. Weak integration of new grads.

2.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

-Great benefits program - 401K matching & a Pension after 5 years vested -Flexible Spending Account -Employee Assistance Program - managed by 3rd party to keep confidential -Excellent health insurance

Cons

-They are great at finding ways not to pay their employees what they are worth -Health insurance is fairly pricey, but worth it -Their current reorganization of the claims department leaves many people fearful of their jobs -Unreasonable workload in claims department -There is not a structured training program for new hires, so adding a new person to the team is difficult. Co-workers are expected to train new employees along with get their current workload complete. My team currently has 3 members who have been working for the company for at least 4 months and are still taking minimal (as few as 3) claims per day, leaving the rest of the team swamped and unable to meet customer demands. -Constantly change job description and demands without adjustment of pay. -I got "promoted" but it was considered a lateral move so there was no pay increase. Now that job is being changed to take on more claims (especially more complex claims) and I am still making what I made in an entry level position. -There is no negotiation for pay increases. You get what they say. It doesn't matter about your education, achievements, or the challenges that you have faced.

Viewing 9775 - 9777 of 10,101 Reviews

Glassdoor has 11,386 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.