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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,115 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
May 27, 2013

Terrible management and unqualified staff at local offices.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros none none none

Cons

Where do I begin? I worked for a local auto, home and life office. My co-workers were rude, unprofessional and were not qualified to do their jobs. Corporate only cares about corporate office in Boston - that's all; they do not care about any other office outside of Boston. Once you're in, you don't leave. You can do or say anything you want and no one cares, especially management. I've had more than 10+ years experience in corporate companies and this BY FAR takes the cake.

4.0
May 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Again, AWESOME pay for the job. Constant encouragement. Bonuses and rewards. Paid training. Great benefits.

Cons

Not much flexibility in scheduling/getting time off. If you are not in Boston MA or Dover NH, there is not much room for advancement. Working in a CRC will hurt your chances of getting into an LSO. Metrics are more important than great customer service.

Viewing 9541 - 9543 of 10,115 Reviews

Glassdoor has 11,400 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.