Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (118) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1285 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 852 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 726 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 547 reviews)); "Flexible work from home schedule" ((in 360 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 472 reviews)); "There are good managers but also many mediocre and poor managers." ((in 248 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 151 reviews)); "Bad Upper Management" ((in 145 reviews)); "Lots of layoffs and fears about job security over the years." ((in 118 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,115 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,115 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

4.0

May 25, 2013

Liberty has been very good to me.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Liberty invests in training for its employees. I have received great opportunities in the industry thanks to Liberty management. It's hard not to be successful when your employer believes in your potential as much as Liberty does.

Cons

Liberty Mutual is, at its commercial heart, a Workers Compensation company. Commercial Auto and General Liability blend pretty well into that heart, but Commercial Property is a more difficult fit. They do put in an effort to do so, and do a decent job, but it's not as fluid as the other lines.

2.0

May 24, 2013

Great place to leave!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good training, if you are looking to get into the insurance field. Multiple products lines to offer which makes it easier to have a sales conversation with a family and work on your sales skills.

Cons

They offer their auto and home product through multiple source, including Gieco and Progessive. They also have non traditional vendors like Soverign Bank and Mutual of Omaha along with their call center as well. While they talk about wanting to grow the local sales force they continue to expand in other avenues. The local sales agent will be like an Allstate or State Farm agent within 5yrs. You are better off starting your own independent agency., hell you might still be able to sell their product, but not hear the gripes about you have to quote more.

3.0

May 19, 2013

Good place to start a career

Business systems analyst ii

Recommend

CEO approval

Business Outlook

Pros

Liberty Mutual is large so there are many opportunities to change roles and the benefits are decent. The company values pay for performance and is committed to developing its employees.

Cons

The company acts like all other Financial Services companies where suits are a must. Corporate policies are not always executed consistently across departments and groups.

Viewing 9544 - 9546 of 10,115 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation & Benefits

EMPLOYERS

3.6★Compensation & Benefits

AXA Partners

3.5★Compensation & Benefits

BNP Paribas Cardif

3.9★Compensation & Benefits

Jobs at Liberty Mutual Insurance

Claims Specialist, Workers Compensation - West Region

Senior Underwriter, Middle Market Multi-Industry

Claims Specialist, Workers Compensation - West Region

Executive Underwriter, Liberty Mutual Mobility Solutions

Executive Underwriter, Liberty Mutual Mobility Solutions