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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
avatar

Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
May 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and a lot of control over your schedule.

Cons

They promise you will make 100k. The majority don't and a lot of the ones who do cheat and risk loosing their license. Management finds indirect ways of telling their employees to cheat to boost their sales. Definitely a boys club. There are a lot of men in supervisor positions. Many of whom feel entitled to hit on the women the work with and make comments about their body, sexual life, etc. I had four situation that I reported, none were handled or resolved. The men treat other men great. The men treat the women who are okay with getting on board with their boys-club band wagon well. If you are a descent looking girl it is hard to feel comfortable in Liberty's call center. I work in the Florida call center. The Texas call center was sued for sexual harassment last year.

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Liberty Mutual Insurance Response
7y
Thank you for this review. We’re concerned to hear this was your experience. We take allegations of harassment, discrimination or retaliation seriously and do not tolerate unethical business practices. It’s important to us that all our employees feel empowered to bring their authentic selves to work. We encourage you to reach out to us offline, so we can investigate this further.
2.0
Aug 15, 2018

Working at Liberty Mutual....Meh

Recommend
CEO approval
Business Outlook

Pros

Some solid people Liberty is starting to hire with diversity in mind

Cons

Internal movement is stagnant Too much hierarchy Too many leaders who do whatever they want without considering other business groups - no clear unifying business vision at highest level Too much talk about measurement, not enough accountability

1.0
Aug 9, 2018

Looking to get out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work from home. Decent amount of time off.

Cons

It’s been a long few years, definitely feeling like a corporate nightmare. Agile in name only. It’s realy a way to micromanage and try to increase productivity. It makes for more stress and no time to train or think through problems properly.

Viewing 88 - 90 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.