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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,116 total reviews)
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Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits. Company name recognition. Being told daily by e-mail and video and assorted company managers how fortunate you are to work for a great company such as Liberty Mutual.

Cons

Liberty Mutual, like a lot of other insurers, struggles to retain new sales hires. However, veteran agents are now leaving the company with alarming regularity. Compensation plans are changed every year for the worse, and there is increased pressure to work and produce more while the target market for this company is continually shrinking. Additionally, the company pays virtually zero to agents for renewals, which means you always have to be producing brand-new business. Finally, Liberty Mutual seems to have no idea how to price its products except for those with perfect credit and zero claims history.

2.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Fabulous co workers. Some of the nicest people you will ever meet.

Cons

An extremely flawed business model for inside claim adjusters. You are doing the work of three people; adjusting the claims that are assigned to you, taking status calls for other adjusters claims, and taking first notices of loss. The stress becomes overwhelming as you try in vain to do three jobs. The fatigue and depression become overwhelming.

4.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits and a great vacation package. Also the pay seems to be at the top compared to the competition.

Cons

Senior Management does not listen to their employees or they will act like they are listening but really it is going through one ear and out the other.

Viewing 523 - 525 of 10,116 Reviews

Glassdoor has 11,401 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.