Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1299 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 882 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 732 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 554 reviews)); "Flexible work from home schedule" ((in 356 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 470 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 152 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant reorgs and layoffs." ((in 114 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Skip to content Skip to footer

Notifications

Liberty Mutual Insurance

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.2

Senior management

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Oct 10, 2019

No trust in its employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Blanchardstown office was located beside the Shopping Centre. Not many pros for the company itself

Cons

Very poor atmostphere in Blanchardstown office. There was no trust between staff and mgmt. no opportunity to progress

Liberty Mutual Insurance Response

Thanks for sharing your feedback here! We’re always looking for better training and work-life-balance solutions for our employees. Over the past couple of years, we’ve made significant changes to the way we work, the space we work in, the technology we use and even our dress code to encourage greater flexibility in the workplace. This is an ongoing evolution and we rely on feedback like yours to ensure our policies reflect the reality for our employees.

3.0

Aug 28, 2019

Most of What You'd Expect from a Corporate Job

Account analyst

Recommend

CEO approval

Business Outlook

Pros

Pension plan (not great but exists!) and ability to work from home at least 1 day per week for many roles

Cons

Dysfunctional corporate politics and preference is given to outside candidates over internal candidates for promotions and transfers. Bad health insurance coverage and not competitive time off (19 days per year including sick days and excluding holidays). No compensation for commuting to Boston office.

3.0

May 25, 2019

A company that wants to adapt how they do business, but doesn't want to change.

Agile product owner

Recommend

CEO approval

Business Outlook

Pros

Great people. Good work life balance. Good opportunities if you have the right manager (which is certainly not a given).

Cons

Executive leadership vacuum unable to clearly articulate how the company intends to stay in business the next 50 years.

Viewing 463 - 465 of 10,112 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation & Benefits

EMPLOYERS

3.6★Compensation & Benefits

BNP Paribas Cardif

3.9★Compensation & Benefits

Jobs at Liberty Mutual Insurance

Technical Claims Specialist

Sales Representative, Inbound, Remote

Vendor Operations Specialist II

Remote Inside Sales Representative

Remote Inside Sales Representative

Liberty Mutual Insurance reviews FAQs

Reviews Liberty Mutual Insurance reviews

Liberty Mutual Insurance

Liberty Mutual Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No trust in its employees

Most of What You'd Expect from a Corporate Job

A company that wants to adapt how they do business, but doesn't want to change.

Top companies for "Compensation and Benefits" near you

Jobs at Liberty Mutual Insurance

Liberty Mutual Insurance reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Liberty Mutual Insurance

Liberty Mutual Insurance reviews FAQs