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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Mar 24, 2020

To be avoided

Recommend
CEO approval
Business Outlook

Pros

Some lovely staff who work very hard.

Cons

A toxic management culture that existed in the days when the company was known as Quinn Insurance carried over when taken over by Liberty Insurance. Blame culture was rife and mgmt were often ruthless with staff . Despite changing elements like clock in machines and the hated pay bonus scheme, very little changed in terms of how management would speak or deal with people. This filtered down from the top to mid tier mgmt and I witnessed some brutal behaviour from senior staff members. The proof of which became evident in work place satisfaction surveys's such as "Great Place to Work" where in the time I was there got below 30% a few times. A couple of years after I left I met someone who worked there who informed me that Liberty opted for a different workplace satisfaction survey but still scored less than 40% satisfaction. By the way the national average in Ireland is %80. That says it all. Rate of pay is well below national average

1.0
Jan 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Experience as a claims adjuster so you can move on elsewhere.

Cons

No work life balance, no looking inward for solutions. Claims adjusting at Liberty is a burn out role. Churn and burn the employee.

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Liberty Mutual Insurance Response
6y
Thanks for your review. If you are feeling like your time is not being distributed optimally, please talk to your manager.
Viewing 457 - 459 of 10,111 Reviews

Glassdoor has 11,396 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.