Liberty Mutual Insurance reviews

Do NOT work here. If I could give negative stars I would. This company has no direction, no one knows what they're doing, and people are leaving left and right. I was at Liberty for a little over three years and in that time I had 6 managers, only one of which was actually competent. Senior leadership is in complete denial that the coding direction they are attempting to take is working - they have been doing mass lay offs and reorgs since I started, eliminating ENTIRE job titles at a time. During these lay offs they have been pushing this thing called "GoForCode" which is a program designed to make close to all IT employees code. Great in theory, but executed terribly. They sent too many people to these boot camps and have no where for the newbie coders to go. There are people that still don't have placements after 6 months of their code school ending. I even asked my senior director about why so many people were sent to code school if they didn't need all the developers and the answer was "the boss likes big round numbers." This is coming from SENIOR leadership. I can't. The work is also dry and slow. Most people work from home regularly and nothing gets done. You live on skype calls and everything is catered to the east coast time zone, so if you're on the west coast looking to work here I hope you like 6 AM meetings and working sessions scheduled throughout lunch. Benefits are also bad, considering it's an insurance company. Medical plans get worse and worse each year with less and less coverage (ex - when I first started I was allotted 12 free visits to the chiropractor each year, now they're $40 a visit with no freebies). No orca card for Seattle employees and they just took away the free tea. Coffee and water only. At least you can add ice to your water if you feel fancy. Oh and the Seattle office is switching to "desk hoteling," so be ready to lug the entire contents of your cube in and out of a locker each day you go into the office. 5 stars on work/life balance because it is completely possible to not work at all and have no one notice.

Senior leaders fight to maintain outdated, top down hierarchy. Any success in technology is despite the beaurocracy. The HR department is massively corrupt, and their power is unchecked. While IT employees fight for their jobs, most HR employees become VPs (even from administrative assistant positions). Senior leadership is ill-advised by a horrendous HR team and culture. (Don’t tell the minions anything, lie to them, don’t let them dress themselves, etc.) Employee morale is at an all-time low because of horrible culture and horrific communication with the worker bees from the elite hierarchy. Communications teams demand a “cone of secrecy” in keeping strategic information from the employees. The company preaches leader leader and bottom up engagement, but it’s all lip service. They pretend to promote women in IT, but refuse to make comparable salaries or share the percentages. Everything is hidden from the employees. Everything. The annual performance reviews are nothing short of a complete farce. You’re assigned a completely subjective and nebulous number based on hidden data. What the employees also don’t see is that they are categorized into 3 categories by sr. Leadership: limited potential, moderate potential, high potential. Because of all the loose-lipped HR personnel, you hear about who is ranked how sometimes. The best folks I’ve ever worked with are “limited potential”. It’s a joke. It’s also ironic that a company that keeps everything a secret from its employees (having SR leaders sign NDAs), has a giant staff of elitist HR folks who do nothing but gossip and share everything with the secretaries. By everything, I mean crimes that folks have committed, sexual harassment claims that aren’t to be shared, etc. HR at Liberty both makes the laws and is above said laws. Vendors have been engaged to help Liberty Mutual survive, but if you ask the majority of the employee population - unless there is a near complete overhaul of its leaders - that ship has sailed. Liberty is sinking. Fast. Any other large company moves to the seacoast, there would be a mass exodus. This company has, sadly, lost its way. If you’re looking for a job in technology where your opinion is valued, where those closest to the work have a voice, and where delivery and work ethic is rewarded over butt-kissing the executives, Liberty is not the place for you.