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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

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      3.7

      62% would recommend to a friend

      (10,084 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      59% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Sep 9, 2017

      Used to be Great - Never Ending Reorganization is Killing Morale and Motivation

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people, challenging work, flexible work schedules, work at home, great co-workers, some opportunity for movement amongst departments, some managers are great.

      Cons

      The current environment of never-ending reorganization has been affecting many for over a year resulting in low morale, minimal productivity, and lack of confidence in the company. No one knows who is responsible for anything so either too many people are involved OR not the right people. Employees are in constant fear that they are going to be laid off.

      1.0
      May 30, 2023

      Great job, until the rug was pulled out from under us

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a large company working with many new (and many more old) technologies. There is a wide variety of things to work on. There is not a huge pressure to deliver quickly, as there is pressure to deliver correctly.

      Cons

      The job was listed as remote, my team is spread across the country, but anyone within 50 miles of an office has to go to that office. I will be alone with no-one from my team there, to work at a worse desk, with worse monitors, keyboards, and mice. Executives publish "replies" to employee concerns that list our concerns, but do not in any way address them.

      4.0
      Dec 5, 2017

      great company but multiple restructures of the organization causing layoffs.

      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      high salaries good benefits profit sharing and tuition reimbursement. 401k and pension plan. pro employee

      Cons

      it can be a stressful environment and not a straight 9-5 job. too many systems after acquisitions and their consolidation is slow. innovation is not their strong suit. usually not the company leading with new technology or new ways of doing things. wasted tons of money implementing lean principles only to discontinue the practice. people took risks to become lean coaches only to be laid off. "they are the best of the best" but have not plan to integrate them back to the business.

      Viewing 34 - 36 of 10,084 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,366 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.