Liberty Mutual Insurance reviews

Huge disconnect with every claims office and the home office. Representatives and corporate employees do not get treated the same and are often not on the same page. This is a review of the culture in the home office. DIVERSITY! DIVERSITY! DIVERSITY! The home office is so focused on telling you how diverse and inclusive it is that you almost need to ask, "Why are you shoving this in our face so much? Just let me work." People in the home office seem to want to always talk about what they did before joining Liberty. And that's fine in an initial introduction, but not when you are constantly working with them (and don't do it if your previous research doesn't apply to the insurance industry at all). This is different for young employees in their 20s, but when you're in your mid-30s and later you probably should let your college research go. No one cares if you did it at Harvard. Especially if the field isn't insurance or financial based. Everything moves very slow. Insurance is a conservative industry in terms of financials, but Liberty is even more conservative than the likes of Geico or Allstate. Being a large company also has a lot of bureaucracy built in. Getting anything in a timely manner is a hassle.

You will not advance unless you exceed your new business goals. It is a dangerous game they play and it'll entice underwriters to game the system to meet their goals. In the same token, it also leaves a big mess to clean up and negatively impacts ability to write the good business. I am convinced that I was in a "dud" territory as far as how employees were treated by a manager including gender discrimination. By the time I got a new manager I was just done with the whole scene. There was not opportunity to advance in this office. I feel things are handed down despite their weekly meetings to give communication. It was more lip service than anything else and a waste of time.