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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,107 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
5.0
Nov 9, 2021

I love working here!

Recommend
CEO approval
Business Outlook

Pros

- great people to work with. Super supportive and kind - company is very dedicated to its DEI initiatives - awesome benefits (includes pension and great PTO accrual) - lots of room for opportunities to grow your career - encouraging work / life balance from leadership

Cons

Nothing I can think of at this time!

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Liberty Mutual Insurance Response
4y
Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual has been positive!
2.0
Nov 2, 2021

Trying to be a Google

Recommend
CEO approval
Business Outlook

Pros

The teams I worked on in with were great experiences. Good physical environment.

Cons

They won't support paying for certifications even if they say they do. Since it's managers discretion, many say it's not need or that the company is moving away from PMP for example. The company's layoffs are brutal in that for over three years, they let small pockets of people go to avoid major headlines in the media. In my round, 78% were over the age of 40, so although we all nod our heads in agreement that ageism is illegal, it's impossible to prove, so the corporation always has the upper hand.

1.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and 401k matching are good

Cons

Management is atrocious and employees are underpaid. Promotions do not go to those who deserve them and the company only wants to use you for their gain. They are happy to make you a manager if you are located in the right area but they won't ensure you have any resources to succeed. They do not have a track record of long-term solutions. Instead they tend to react to problems inefficiently. The current issue is employee retention. They are failing at addressing this. Turnover is at an all-time high, leaving existing employees in stressful situations. On top of that, the new hires are being brought in as seniors and senior 2s with higher salaries than existing employees (despite not necessarily having the right experience/knowledge). The training falls on existing employees who are also expected to complete their own work. And mentoring does not warrant any bonuses. More often than not, these new employees use their inflated salary to leverage with another insurance company and leave Liberty within 3 months. And all the while, long-term employees are denied raises or lower caseloads.

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Liberty Mutual Insurance Response
4y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.
Viewing 361 - 363 of 10,107 Reviews

Glassdoor has 11,392 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.