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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,107 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Sep 21, 2021

Poor management

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, interesting work, salary is decent for western Massachusetts.

Cons

Managers overload good workers and let complainers off the hook. The company talks a good game, but its actions are not aligned with its supposed values.

1.0
Sep 2, 2021

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

It pays the bills is the only reason anyone stays.

Cons

No work life balance as much as they speak of it. Poor leadership skills. Toxic workplace. Horrible benefits package. Unmanageable work load within a 40 hour work week.

3.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual is a great company and the people you work with/management are great. They provide lots of resources and training and the Flexible Time off is generous. The pay is great and promotions are regular if you perform.

Cons

This Job is VERY high stress. I have a background in adjusting claims in a high volume setting- it couldn't prepare me for this. The workload is heavy, never complete, and expectations are high and difficult to meet. Unless you can completely dissociate from the stress and pressure, its not worth it.

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Liberty Mutual Insurance Response
4y
We value our employees and strive to provide appropriate work/life balance. If you ever feel like your time is not being distributed optimally, please consult your manager for assistance. Your feedback helps make sure we address work distribution issues.
Viewing 364 - 366 of 10,107 Reviews

Glassdoor has 11,392 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.