Liberty Mutual Insurance reviews

Arbitrary and biased metrics: When performance is measured unfairly, it can demotivate employees and lead to unfair treatment. No opportunity to move up or laterally: Limited career growth can be frustrating for many employees. Continued outsourcing overseas, overfocused on numbers, not people: Outsourcing and an excessive focus on numbers can negatively impact employee morale and job security. More and more details added to workflow without compensation: Increasing workload without compensation is a common complaint and can lead to burnout. Unlicensed reps promoting insurance products.

the company at one time was a very good place to work, but the current leadership has made a complete mess of things. Claims is incredibly toxic and hostile. Everything is micromanaged. The workload is unimaginable and completely undo-able. The stress is incredible. And senior leadership just doesn't care. They preach putting people first, but the reality is profits and executive bonuses are always first. I would not recommend someone I despised to work at Liberty Mutual. I could not ever be that cruel to another human being.