Labcorp Customer Service Representative, Courier reviews

3.6

66% would recommend to a friend

(92 total reviews)
avatar

Adam Schechter

64% approve of CEO

67% positive business outlook

Customer Service Representative/Courier employees have rated Labcorp with 3.6 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Customer Service Representative/Courier professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Courier professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

92 reviews
4.0
Mar 31, 2020

Good company

Recommend
CEO approval
Business Outlook

Pros

With my position, they provide a company work vehicle. This is kept 24/7 and allowed to use during non-work hours as well. Most of them are new Chevy Equinox's. Great car in my opinion. Also, they provide a fuel card. Again, this can be used for personal use outside of work. That's helped my family save some much needed income to allocate elsewhere. The work is pretty straightforward. Drive around to clinics and hospitals, pick up specimens, and take them back to the central hub for processing. Not rocket science. Decent gig compared to other similar paying jobs.

Cons

Now the pay, it's not great. Starting I believe is roughly $15. It bumps up a shade if you work a swing shift. But, hey, you do get a car out of it. There is room to move up in the company. Most of my supervisors actually started out as couriers as well. But those positions are few and far between. Unless you are willing to relocate, you may be waiting for the opportunity to move up. It can happen though. However, some couriers (mostly the old timers) are quite happy to stay where they are. As with many companies, the health benefits are still bad. Such a large chunk of the paycheck goes towards it. Granted, its better than having the gov't control it, but my goodness, it hurts. Not necessarily LabCorp's fault but it is what it is.

2.0
Jan 22, 2020

Okayish company

Recommend
CEO approval
Business Outlook

Pros

The car and gas card

Cons

Low pay, low raises, no advancement

4.0
Jan 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Paid good, got company vehicle for private use for a small fee, labs were free, weekends off, great vacation.

Cons

No jeans, micromanaged depending on where you work, raises,

Viewing 67 - 69 of 92 Reviews

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