Is Labcorp a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Labcorp have rated their employer with 2.9 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Labcorp .

Does Labcorp pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Labcorp with 2.5 out of 5 stars based on 34 anonymously submitted employee reviews. This is 30.5% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Labcorp.

How happy are Client Service Representative professionals working at Labcorp?

52% of Client Service Representative employees at Labcorp would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Client Service Representative professionals have also rated Labcorp with a 2.8 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Labcorp?

Phlebotomist (556) , Specimen Accessioner (308) , Medical Technologist (215) , Lab Assistant (198) , Lab Technician (197) , PST Specialist (188) , Program Specialist (187) , Project Manager (148) , Cerified Phlebotomist (133) , Customer Service Representative (123) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (74) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Benefits are good.We try to do little things for employees like providing snacks." ((in 961 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 489 reviews)); "Good work life balance and flexibility." ((in 289 reviews)); "Great coworkers and team." ((in 274 reviews)); "Good Culture and work ethics" ((in 168 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 760 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 623 reviews)); "Emails coming from many departments with situations that are unique and require specialized attention for which you have little or no training or preparation !" ((in 217 reviews)); "Salaries are low and not competitive." ((in 191 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 175 reviews))

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Labcorp

Labcorp Client Service Representative reviews

2.9

52% would recommend to a friend

(34 total reviews)

Adam Schechter

54% approve of CEO

14% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Work/Life balance

2.7

Culture & values

2.6

Career opportunities

2.5

Compensation and benefits

2.4

Senior management

Client Service Representative employees have rated Labcorp with 2.9 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

2.0

Aug 20, 2020

Typical Call Center Work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Extremely large company so there are a large amount of employee benefits

Cons

The company breeds an individualistic culture

3.0

May 14, 2020

Overworked and under paid

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great entry job and easy way to obtain industry experience.

Cons

The salary isn't competitive and the culture can be toxic.

4.0

Apr 24, 2019

No longer at CoVance due to outsourcing departments to India

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are amazing being able to work remotely was awesome also being able to help patients and bring new pharmaceuticals to market is also amazing

Cons

Sad to lose my position after being so dedicated and loving the work I did due to outsourcing to Bangalore staff and several of our departments

Viewing 25 - 27 of 34 Reviews

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Labcorp

Labcorp Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Typical Call Center Work

Overworked and under paid

No longer at CoVance due to outsourcing departments to India

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