Is Labcorp a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Labcorp have rated their employer with 2.9 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Labcorp .

Does Labcorp pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Labcorp with 2.5 out of 5 stars based on 34 anonymously submitted employee reviews. This is 30.5% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Labcorp.

How happy are Client Service Representative professionals working at Labcorp?

52% of Client Service Representative employees at Labcorp would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Client Service Representative professionals have also rated Labcorp with a 2.8 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Labcorp?

Phlebotomist (556) , Specimen Accessioner (308) , Medical Technologist (215) , Lab Assistant (198) , Lab Technician (197) , PST Specialist (188) , Program Specialist (187) , Project Manager (148) , Cerified Phlebotomist (133) , Customer Service Representative (123) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (74) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Benefits are good.We try to do little things for employees like providing snacks." ((in 961 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 489 reviews)); "Good work life balance and flexibility." ((in 289 reviews)); "Great coworkers and team." ((in 274 reviews)); "Good Culture and work ethics" ((in 168 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 760 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 623 reviews)); "Emails coming from many departments with situations that are unique and require specialized attention for which you have little or no training or preparation !" ((in 217 reviews)); "Salaries are low and not competitive." ((in 191 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 175 reviews))

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Labcorp

Labcorp Client Service Representative reviews

2.9

52% would recommend to a friend

(34 total reviews)

Adam Schechter

54% approve of CEO

14% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Work/Life balance

2.7

Culture & values

2.6

Career opportunities

2.5

Compensation and benefits

2.4

Senior management

Client Service Representative employees have rated Labcorp with 2.9 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

2.0

Oct 25, 2016

Client Services

Client services representative

Recommend

CEO approval

Business Outlook

Pros

Consistent hours. Management that cares about you personally. Comfortable work space. Good computer software. Opportunity for growth. Tuition reimbursement. If you like call center environments, you will probably be fine here.

Cons

First call resolution is not a priority. Emphasis placed on call quantity rather than call quality. We need cooperation from other departments to effectively do our jobs, but that doesn't happen. It was a pretty stressful job considering the nature of the business we received.

3.0

Oct 23, 2015

Customer service

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits provided

Cons

Management difficult to deal with. Everyone is just a number on a spreadsheet. Poor training

2.0

Jan 14, 2015

Client sample coordinator

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great work environment, everyone I worked with was great.

Cons

NO work life balance......AT ALL!

Viewing 31 - 33 of 34 Reviews

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Labcorp Client Service Representative reviews

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Client Services

Customer service

Client sample coordinator

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