Kraken reviews

4.5

91% would recommend to a friend

(213 total reviews)

Amir Orad

91% approve of CEO

89% positive business outlook

Kraken has an employee rating of 4.5 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kraken employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

213 reviews
3.0
Jul 30, 2025

Threading waters

Recommend
CEO approval
Business Outlook

Pros

Great company with lots of potential and ambitious work. Great benefits and flexible arrangements.

Cons

Chaotic as we're approaching hyper growth and are scaling in new markets/with new customers. Out of touch management Bad internal recruitment and policies

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Kraken Response
10mo
Hi there, Thanks for taking the time to leave a review. It’s great to hear you see the ambition and potential at Kraken, and that you’ve found the flexibility and benefits valuable; those are core to how we work and something we’re proud to offer. As we continue to grow at pace and expand into new markets, we know things can feel fast-moving - but we’re focused on scaling in a way that stays true to the culture that got us here. I’d be really interested in hearing more about your experience with internal recruitment and policies, and what you'd like to see done differently - please don’t hesitate to reach out directly. Thanks again, Olivia Roberts
2.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Working for a fast growing company

Cons

Bias of manager on promotions and work is based on whom they like. Salary is varied across the team, you will have team members paid £20K more doing the same work. Men are always put forward for promotions because they are a lot more vocal about it than women.

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Kraken Response
1y
Thanks for your feedback! I am sorry to hear this perception of the team and would really encourage you to raise these concerns with your manager or myself (Ruby). Having a wider view of the team, the last two points I can confidently challenge. Promotion and work assignment is given to people that managers are impressed by. This is a reality in all workplaces, but we have structured performance reviews and 360 degree feedback rounds available for all to make sure promotions are based on performance. Equally, senior leaders keep an ongoing eye on the total talent pool to make sure people are given opportunities to be challenged when new projects come up. If you do feel you or a colleague has been overlooked, please do not hesitate to raise it with your manager, me or another leader in the client delivery community so we can shine a light on any potential blind spots and importantly ensure you're getting the right support and development in your role.
3.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to work with diverse clients cross territory - Great for networking and everyone is super friendly - Great support for mental health

Cons

- Huge pay discrepancy across Kraken for employees of similar career history/role - No chain of feedback that is structured - Very much a "who knows who" culture - No clear structure for role targets or progression - Training for the role is not fully relevant to actual role responsibilities and expectations

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Kraken Response
1y
Thank you for your feedback it's really valuable to ensure that we can continue to get better as a business and as a team. As a growing company there are always topics that are still evolving. I have positive news in that quite a few of the recommendations you've made are already in place. This includes performance pay structure, our buddy system for our new joiners and our evolving training materials. However, it's clear that we can improve in communicating these. Please do get in touch with your manager to find out more and in the meantime I'll work to communicate more broadly. In terms of feedback and development, we have progression routes in place for the delivery team but career development is always unique for individuals! We've always prided ourselves on having squiggly line careers where progression is based on your skills and how you would like to grow, whilst feedback is something that every person wants delivered differently. I really encourage you to talk with your manager to be clear on how you would like to receive feedback and to have a constructive conversation about what route you'd like your career to take. I promise, you we only want to make this happen for you! You can also feel free to reach out to me (Ruby Mitchell) on this topic would be happy to talk through.
Viewing 28 - 30 of 213 Reviews

Glassdoor has 238 Kraken reviews submitted anonymously by Kraken employees. Read employee reviews and ratings on Glassdoor to decide if Kraken is right for you.