Kraken reviews

4.5

91% would recommend to a friend

(212 total reviews)

Amir Orad

91% approve of CEO

89% positive business outlook

Kraken has an employee rating of 4.5 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kraken employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

212 reviews
1.0
Jun 12, 2025

Management Requires Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My immediate team members are excellent people!

Cons

Management and employee treatment can be better.

avatar
Kraken Response
11mo
Hi there, Thank you for taking the time to share your feedback. It’s wonderful to hear that you have a positive experience with your immediate team, having great colleagues is really important to us. We also appreciate your honesty about the areas where we need to improve, especially around management and how employees are treated. We are actively working to support our managers with training and resources to create a more supportive environment for everyone. If you’d be open to discussing your experience in more detail or have suggestions on how we can improve, please don’t hesitate to reach out to me directly at olivia.roberts@kraken.tech or on Slack Thanks again for your feedback. Olivia Roberts olivia.roberts@kraken.tech
4.0
Feb 14, 2026

Great mission, but the responsibility is "lean"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission is real. This isn't a company slapping a green logo on a product and calling it sustainability, people here actually care about the energy problem, and it shows in the day-to-day culture. If you're the kind of person who likes building things from scratch and truly owning your domain, there's genuine opportunity here. I proposed many improvements and shipped a fair amount of them. That kind of autonomy is hard to find. My direct manager has been a genuine advocate for my growth. He backs me when it counts, gives me air cover to push for the right things, and doesn't micromanage. That relationship has been one of the best parts of the job. The cross-functional teams are great to work with. Security, DevOps, Platform, there's no true territorial nonsense. People just want to get things done and they're open to collaborate. That's refreshing compared to places where every team guards their turf. The tech stack is interesting and there's always something new to sink your teeth into. If you're self-driven and want to make a real impact, you absolutely can here. You'll have the space to explore it. There's room to build things properly, whether that's knowledge bases, support systems, or processes, and actually see them get used. That's satisfying when you're given the freedom to do it right.

Cons

Being one of few non-UK team members means communication is a constant battle. Decisions get made in time zones you're not awake for. Context gets lost in Slack threads overnight. You're always slightly on the back foot, and it takes real effort to stay in the loop on things that UK-based teammates absorb passively just by being in the room. Multiple times a week, something in motion will have its course totally changed on the whims of someone in the UK, and you are often left to pick up the pieces or make sense of the change in direction. There's a disconnect between who supports your growth and who actually makes the call on promotions. You can have your direct manager fully in your corner, championing your case, and still feel like you're pitching uphill to a decision-maker who isn't across your day-to-day impact. That's demoralizing when you've been doing the job already. The company's approach to AI adoption has been... enthusiastic, bordering on irrational. Using AI across various functions is fine in principle, but it doesn't always leave room for practical pushback or nuanced conversation. When you raise concerns, it can feel like you're swimming against a current that's already been decided on. There's also a noticeable culture among a significant chunk of staff where any criticism of AI is met with glazed-over enthusiasm rather than genuine engagement. It makes it hard to have honest discussions about where AI actually helps versus where people are just drinking the Kool-Aid. Some teams are told they're not using AI enough. Work can often be a real grind, not because the work itself is hard, but because you often find yourself justifying things that should be table stakes or trying to make a case for overcoming what should otherwise be a small hurdle. Trying to get these things across shouldn't require a presentation to get buy-in, but sometimes it does. When you hit a wall, you'll spend twenty times longer explaining why something should be done than it would take to actually do it.

4.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

-One of the few areas where Kraken is actually making a green dent -Decent DevEx, uses modern programming languages and tooling -People are nice and helpful -Low on bureaucracy, get sh*t done culture -decent WLB -regular engineers have it quite good

Cons

-Senior leadership not great at scaling teams & processes -Internally promoted leadership on management track are really unqualified. I've seen many promotions over the years and one can go from mid level to senior, then within half a year go to team lead without demonstrable results, and within another year become head of engineering again without having demonstrable results. Externally hired people are much better, whereas internally promoted leadership are a joke. -Product vision lacking, and is mainly reactive. Quite surprising we were able to make it this far -Kraken says they're making a big green dent but most of what they do is simply CRM

Viewing 25 - 27 of 212 Reviews

Glassdoor has 237 Kraken reviews submitted anonymously by Kraken employees. Read employee reviews and ratings on Glassdoor to decide if Kraken is right for you.