Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Good benefits in the office" ((in 63 reviews)); "Provides good work life balance" ((in 55 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,120 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 16, 2021

Nice Office Environment , Lovely Colleagues

Customer manager

Recommend

CEO approval

Business Outlook

Pros

I like working at RSA as I believe the job that I do makes a real difference to peoples lives. Everyday I learn something new or face a different challenge.

Cons

The shifts we work can be difficult depending on your life style. Basic pay is a bit low but there is well paid overtime if you want it

5.0

Aug 16, 2021

Life Changing

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Fully supported with work/life balance. Good emotional support. Fun, upbeat work environment with a great team. Encouraged to be you and bring your personality to the role.

Cons

No cons at all, the opportunity to communicate means any issues are resolved quickly.

5.0

Aug 16, 2021

AMAZING!

Customer mangers assistant

Recommend

CEO approval

Business Outlook

Pros

I have worked for RSA for just under 3 years now and i couldn't fault them. They help you progress in the workplace (if that's your aim) and the staff/managers are lovely! They are fair and I have been in 2 call centres previous to this one and I honestly can't see a reason i would ever leave. You get mid-year bonus based on if you meet KPI's and if you don't meet your targets you have a customer manager resolver and team coach to help you and they go out of their way to make sure you're happy! - they also raise money for charities and get involed with great causes like price!

Cons

Weekend working but I there aren't many call centres that dont require you to work some weekends, I only do around 4 Saturdays in 8 weeks!

Viewing 703 - 705 of 1,120 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Manchester, Inglaterra

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster