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Intact Insurance UK

Part of Intact

Engaged Employer

AMAZING! - Customer Mangers Assistant Intact Insurance UK Employee Review

5.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

I have worked for RSA for just under 3 years now and i couldn't fault them. They help you progress in the workplace (if that's your aim) and the staff/managers are lovely! They are fair and I have been in 2 call centres previous to this one and I honestly can't see a reason i would ever leave. You get mid-year bonus based on if you meet KPI's and if you don't meet your targets you have a customer manager resolver and team coach to help you and they go out of their way to make sure you're happy! - they also raise money for charities and get involed with great causes like price!

Cons

Weekend working but I there aren't many call centres that dont require you to work some weekends, I only do around 4 Saturdays in 8 weeks!

Explore other reviews about Intact Insurance UK

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company 401k match is great for the market

Cons

No cons besides its a start up

3.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

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