Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Good benefits in the office" ((in 63 reviews)); "Provides good work life balance" ((in 55 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,122 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 24, 2021

Great Company to work for

Team coach call center

Recommend

CEO approval

Business Outlook

Pros

I have worked here from 17 years old so 17+ years and its like a great big family of colleagues. Great place to work with fantastic incentives throughout the year. Career progression is available and the support given with it is fab

Cons

it can be challenging at times throughout busy periods but everyone comes together to help and support.

5.0

Aug 23, 2021

Work

Customer communications

Recommend

CEO approval

Business Outlook

Pros

Been great through the pandemic Able to work from home Leaders in my current area are really great, able to approach them and have chats when needed be it work or personal reasons

Cons

Customer managers get a real hard time. I have moved up from that level but spent 6 years as one and we do get the brunt of it with the ever increasing targets to achieve which can make it difficult to gain a higher rating. There are teams that are customer facing that are unable to to gain the benefits of incentives as much as telephony teams are able to win.

5.0

Aug 22, 2021

RSA Canada

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent knowledge infrastructure. Excellent brand. Excellent benefits.

Cons

Ongoing change management had room for improvement.

Viewing 700 - 702 of 1,122 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Manchester, Inglaterra

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster