Ingeus reviews

3.3

56% would recommend to a friend

(777 total reviews)
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Fiona Monahan

72% approve of CEO

53% positive business outlook

Ingeus has an employee rating of 3.3 out of 5 stars, based on 777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingeus employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

777 reviews
5.0
Aug 2, 2018

Passionate about ethical work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at Ingeus for the best part of a decade on numerous contracts for various commissioners. I'm really proud to work for an organisation that puts people first. Every contract I have worked on has been to help people and society - whether in the Employment field, the Skills and Training field or for Youth Services. I'm very proud to work for an organisation where the values align with the corporate objectives of helping others and improving society.

Cons

To be successful at keeping and procuring new contracts we need to deliver results - and as such Ingeus is a target driven workplace. I do not personally see this as a con, but I think it's important to mention as I've noticed many reviews on here reference the targeted nature of the organisation. The truth is that if the organisation was not targeted and we did not deliver/exceed our commisioners expectations then we would not maintain or win new contracts.

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Ingeus Response
7y
Thanks for the positive review, It’s great to hear that you are proud to work as part of the team at Ingeus. Thank you for your continued contribution over the last ten years and for making a difference on so many different contracts and to people’s lives. Kind Regards, Barry Fletcher.
5.0
Aug 1, 2018

Youth Services Division - Ingeus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working at Ingeus for over 3 years now and can honestly say it’s one of the best organisations I have worked for. They are supportive of the staff and everyone has a shared goal in supporting young people with making transformational changes to their lives. The Director (Gary Buxton) sets a tone of a high performing culture but grateful for the hard work of everyone in the division.

Cons

Don't have any negatives, as I feel any feedback that is share with management (via our quartley pulse survey) is taken on board and changes are made. This is then shared with us via a 'you said, we did' email from our Director.

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Ingeus Response
7y
Hi there - it’s great that you feel your feedback is listened to; our employees are our biggest asset and creating a positive, engaging workplace is hugely important to us. Thanks for taking the time to write a review and for being part of the team to help supporting young people to access life-changing experiences through NCS.
1.0
Aug 1, 2018

Not the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engineer level the and mid level management the team is superb and have improved the environment a lot in a short space of time.

Cons

Senior management is poor, lacks concise, clear direction. No chartered or planned pathways for career progression. Contractor heavy at senior level with not the right experience or skill set.

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Ingeus Response
7y
Thank you for taking the time to write a review. It’s disappointing to read your concerns about senior management and career progression. I would really encourage you to meet with your line manager to look into the wide variety of development opportunities available to employees. Last year we awarded 22 scholarships for people to undertake work-related qualifications and 73 employees completed personal development courses following the 2017 personal development review process. Furthermore, all colleagues have access to a suite of over 100 online personal and professional development resources through our online learning platform, iCareer. It would be good to hear more about your thoughts around the communication of a clear vision and direction. We’ve been working hard this year to do more to talk about our strategy and future plans and I’d really like to get your thoughts about what more we could do. Please do contact me directly or discuss it with your line manager so that they can feed it back.
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Glassdoor has 853 Ingeus reviews submitted anonymously by Ingeus employees. Read employee reviews and ratings on Glassdoor to decide if Ingeus is right for you.