3w
Thank you for taking the time to share your detailed feedback and for your continued commitment over the past 5 years—we really value the experience and insight that long-standing colleagues bring.
It’s great to hear that you’ve benefited from our structured benefits, development opportunities, and the purpose-driven nature of the role. Supporting people to make positive changes is at the heart of what we do, so it’s encouraging to know this resonates with you.
We also appreciate your honest reflections on the challenges you’ve highlighted. We recognise that workload, target expectations, and consistency in management experience are critical to employee satisfaction, and we are actively working to improve in these areas. Strengthening communication and ensuring clearer career pathways are key priorities for us, and feedback like yours helps shape these improvements.
Your advice around trust, autonomy, and clear goal-setting is especially valuable. We agree that empowering colleagues and fostering a culture of trust is essential to building a positive and high-performing workplace.
Thank you again for your thoughtful feedback—it plays an important role in helping us continue to evolve.
KR
Sarah
