IKEA reviews

3.4

51% would recommend to a friend

(9,126 total reviews)
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Juvencio Maeztu

60% approve of CEO

43% positive business outlook

IKEA has an employee rating of 3.4 out of 5 stars, based on 9,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
3.0
Nov 9, 2013
Recommend
CEO approval
Business Outlook

Pros

-Benefits (healthcare, flexible medical account, pay 25% of tuition, childcare and elderly care) -Great training -Management is pleasant and truly cares about employees -Always room to advance

Cons

-It becomes very stressful when dealing with escalated customers. You will have days when you are dealing with a very high call volume, with the majority of them upset -You are graded on an adherence policy which is very strict -It seems that there is a lack of communication between the local store locations and the delivery companies

4.0
Nov 8, 2013

Overall good experience

Recommend
CEO approval
Business Outlook

Pros

Good working hours and good work/life balance

Cons

The communication distance between management and co-workers can be quite long

3.0
Nov 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Co-workers were awesome! Plenty of hours in August and September! $3 meals Direct Deposits

Cons

If you haven't drink the Kool-Aid, then you get ready for a bad experience! Be careful what you say or do! There's always someone turning you in for points! Scheduling is based on performance and seniority doesn't matter and be prepare lift 100+ pounds constantly! Expect to work 120%+ (Full/Self Serve Departments) for little pay! Management is all talk and no action but love to write you up! They preach work/life balance - nope! HR = goes in one ear and out the other! Market Hall and Show room associates need to contribute more "work" instead of sending customers to Self Serve. I don't know why they get more pay for less work!

Viewing 9010 - 9012 of 9,126 Reviews

Glassdoor has 18,638 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.