Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      IKEA

      Engaged Employer

      IKEA reviews

      Not for the weak... - Call Center Representative IKEA Employee Review

      3.0
      Nov 9, 2013
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits (healthcare, flexible medical account, pay 25% of tuition, childcare and elderly care) -Great training -Management is pleasant and truly cares about employees -Always room to advance

      Cons

      -It becomes very stressful when dealing with escalated customers. You will have days when you are dealing with a very high call volume, with the majority of them upset -You are graded on an adherence policy which is very strict -It seems that there is a lack of communication between the local store locations and the delivery companies

      Explore other reviews about IKEA

      5.0
      May 25, 2026
      Warehouse worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good People, Decent money, Decent opportunities

      Cons

      Does not pay enough money

      3.0
      Jun 16, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment Pay is good Job keeps you busy

      Cons

      Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

      See reviews by: Helpful|Rating|Date|All
      Related searches: IKEA jobs | IKEA salaries | IKEA benefits | IKEA interviews | IKEA conversations
      IKEA reviewsIKEA Call Center Representative reviewsIKEA review