IKEA reviews

3.4

54% would recommend to a friend

(9,108 total reviews)
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Juvencio Maeztu

64% approve of CEO

47% positive business outlook

IKEA has an employee rating of 3.4 out of 5 stars, based on 9,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
1.0
Dec 19, 2023

STAY AWAY!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and PTO are very competitive.

Cons

The culture here is some of the most bizarre and most toxic places I have EVER worked. Communication is horrendous, leadership at the top is often incompetent. The turnover rate, even for retail, is some of the highest I have ever experienced anywhere. They also do NOT develop their coworkers, instead they don't provide opportunities and then gaslight the coworkers by telling them "your development is up to you," but do nothing to be helpful in fostering that development. They are notorious for hiring externally, as well, and hire people who are far from qualified.

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Everyone on the co-worker level (everyone except management) was great!

Cons

TERRIBLE COMMUNICATION! Management doesn't know what they want the expect you to figure it out. Everyone in this store was always just trying to save themselves which created this terrible culture were everyone pointed the blame and all because management was unclear. They force you to do work that's not what you were hired for. The management was rude and nasty to coworkers ALL THE TIME. They would literally walk right past you and not say a word but talk about you behind your back to other management. When you needed help doing something that you didn't know how to do, because it wasn't your job management wouldn't help you. It was seriously the most toxic situation I've ever been in. I really do not recommend this location for ANY POSITION!

4.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, and culture. IKEA US Digital Hub has hired everyone as work from home during COVID, and seem to indicate that working from home will be encouraged even after the office reopens. There are no hours and very little direct managerial oversight. If you are like me and enjoy working with teams and self motivating, this is a perfect environment. Very respectful of all opinions.

Cons

The flip side of a flat organization that encourages self organization and equality is that direction and vision can suffer. The US tech presence is very new, and I believe they deserve a lot of leniency. That said, as of right now there is a lot of confusion regarding what work is for Sweden and what is for the US. Frankly though I believe this is a growing pain, and once they get on track it is promising to be an exciting and enriching experience.

Viewing 88 - 90 of 9,108 Reviews

Glassdoor has 18,610 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.