IKEA reviews

3.4

55% would recommend to a friend

(9,104 total reviews)
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Juvencio Maeztu

64% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.4 out of 5 stars, based on 9,104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
2.0
Jun 17, 2017

Hourly Coworker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good- medical, dental, optical, pet insurance, 401K and other benefits few will utilize but are available.

Cons

Restructuring of business to be "customer concentric"- they have forgotten to fix their problems first. Such as advocating for the employees, so in turn they can be ambassadors for the brand. Management is lacking in true management skills and favoritism plays a major part in promotions and acknowledgements. Original "values" Ingvar Kamprad wanted for his company are seriously lacking and ignored. Work life balance is seriously lacking for many.

2.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Meet nice co-workers, medical benefits, discounts, 401K.

Cons

There is no room for human error, it all comes down to black and white, polices and profit. If you can't perform due to any reason, illness, car trouble, sick child, public transportation is shut down due to weather...it doesn't matter, it is going to be an occurance against you. EVEN if you choose to use your PTO. If you're late because the bridge is up or there's a wreck blocking the bridge, the Max shuts down...your fault. I've never worked for an employer who didn't consider things out of your control. If your sick for more than one consecutive day, each day is an occurance, it should be one occurance for consecutive absence. The turn over is high, there's always an ad in paper for vacant positions. The attendance thing gets a lot of people quickly as we live in an area where there is high traffic volume and only two bridges connecting the two states for miles. If either bridge has an incident, drivers are stuck. If the Max breaks down, commuters are stuck. If the Governor declares our area a State of Emergency because of the extreme weather and we can't make it to work...if we call in and request to use our PTO until we can make it in....it's an occurance. The human element is gone.

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

-People and Values Based Hiring -Ability to bring authentic self to work -Variety of positions and opportunities for movement around and between functions with a store environment -Opportunities to move States with the company/promotions by moving

Cons

-Your experience with workload depends on your location. Low volume stores are strapped, and turnover is constant from overwork and burnout. High volume stores the job is exponentially easier to achieve and more fun. -Some stores are Vaps (IKEAs version of a franchise) and you may have a 4-6 yr experience with a Store Manager that is in there to make their buck and run, regardless of what they say when they come in -Company has changed dramatically in the USA. Roots are European (Swedish) and there is a massive difference in the way our European counterparts experience IKEA vs US team -To grow beyond a store level, you must move to Conshohocken Pennsylvania and work for the Service Office. (At least that is what they say, yet they continue to make exceptions for some people and require others to move depending on the department)

Viewing 76 - 78 of 9,104 Reviews

Glassdoor has 18,599 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.