IKEA reviews

3.5

56% would recommend to a friend

(9,140 total reviews)
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Juvencio Maeztu

67% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.5 out of 5 stars, based on 9,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
3.0
Jul 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Great products and Company history.

Cons

Pay is lower for comparable positions in other companies. Current environment is upheaval. Four years of reorganizing has left the company in disarray. Management is not cohesive. Company is way behind in e-commerce.

1.0
Jun 12, 2020

Retailer with inconsistent managing practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IKEA brand is perceived to be good. If you simply want a glorified retail job with ok pay, this is it.

Cons

IKEA is just another retailer selling low quality items. To keep the items cost low, compensation is equally low. One can find a higher paying job outside of retail. A lot of favoritism with management. Write ups are given without any proof and terminations are done without any substantiation. Unlike the previous senior leadership, current senior leadership and HR is rarely seen and hides behind their desks in their office. They say open door, but it truly is not. They do not represent the value of lead by example.

5.0
Jan 30, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Excellent culture and values. Strong brand identity. Great benefits and compensation. Fast paced environment. You will never be bored. Great work-life balance. Great people. If you are a genuine, hardworking and passionate person, I highly recommend working at IKEA. IKEA is a company that genuinely wants to do the right thing for people and the planet. If you want a job where you do the bear minimum, clock-in and clock-out and collect a check, look elsewhere. As a department manager, if you expect to spend most of your time in the office and not leading from the floor, look elsewhere.

Cons

Not all of these are cons, but some cautionary advise. Everyone has so much to do that it is impossible for them to do everything, as a leader, if you are not able to prioritize, you will not succeed. You will probably feel like you are not given enough resources to accomplish your tasks. There is a steep learning curve for those who are hired from external companies as leaders, be prepared to work long and hard while you get your bearings. You will not be good at your job for longer than you think. Be patient. Win the hearts and minds of as many people in the building as you can, you will need them one day. It can be slow to get things done. All changes require input from many partners/specialists in the store and there are non-negotiable guidelines for the ways of working; your autonomy is limited. At times, this can also feel limiting if you have a strong entrepreneurial spirit. Big organizational changes happen from the service office level from time to time and without warning. Though it is never explicitly stated, it feels as though internal restructuring is becoming a more routine practice for IKEA in order to stay competitive in the modern retail landscape.

Viewing 337 - 339 of 9,140 Reviews

Glassdoor has 18,665 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.