Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Sep 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Working at a high end hotel provides a great deal of entertainment with the general public. You see the best and the worst side of life. If you can get vacation time you also get to travel to any Hyatt and stay for free, pick your location, Paris, LA, New York, you name it.

Cons

The hours are crazy and the turnover of workers ranges from 100 - 200% annually. The general feeling of management is there is always someone looking for a job so there is no need to pay well or treat them well. Every promotion is a chance to lower the pay scale.

3.0
Aug 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Paid higher, at the time, than most in our job in the hospitality industry

Cons

No consistency on expectations, possibly because it was a new brand at the time. There was never time given to let a plan work for the company. Everyone, including senior management was on edge, so that stress trickled down to the individual hotel level.

Viewing 223 - 225 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.