Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Helpful and great employees." ((in 116 reviews)); "It is a good work environment" ((in 85 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 76 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 337 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Dec 21, 2010

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for advancement within the company, especially for those who are wiling to re-locate. Generally good co-workers and a teamwork environment.

Cons

They claim to support "Life Balance", a balance between work and personal life. This is mostly lip service. Most upper and middle management are diehard workaholics and seem to have little concern about their own personal lives, let alone other managers or line employees. ie, the longer hours you work, 12, 14 hours a day, the happier they are with you.

1.0

Nov 14, 2010

Worst job experience ever.

Cocktail waitress

Recommend

CEO approval

Business Outlook

Pros

Met interesting people traveling. However, weren't allowed to speak to them other than take their order. Even when the place was empty.

Cons

Co workers were all very upright & cold.

2.0

Oct 28, 2010

Learn and leave.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic opportunity to learn if you are inexperienced. There are some great perks for travel and dining discounts.

Cons

Management in general is very young and either first time experienced or years of experience within this corporation solely. I see lots of pressure from the top roles down into a panic frenzy to micro manage and meet Maritz customer satisfaction scores. It gets to the point that they forget about you as an employee or person. Some management has been poorly trained. Many hired based on their ability to be either a pawn or a dictator. Beware of properties without Union.

Viewing 220 - 222 of 6,967 Reviews

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Waiter/Waitress - 20h/week

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Waiter/Waitress - 40h/week

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Guest Services Officer - Front Office

Barcelona

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