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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,967 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Jun 10, 2011

      A challenging and excellent learning experience

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work, travel and employee benefits great team members good opportunity to grow and advance within the company worldwide

      Cons

      long hours and very stressful lacking in resources and proper tools to get the job done

      2.0
      Jun 3, 2011

      Frustrating

      Restaurant server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a hard job and the money is good

      Cons

      Management is horrible and often blames employees for their lack of leadership ability

      2.0
      Dec 23, 2010

      Learn and Have a plan to get out

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If observant , you can learn a lot about the industry. - Cafeteria meal provided at no cost. - Full time opportunities and benefits (dental,medical etc) - Monthly they have a "show" for the GM where many of the departments give praise to an employee, but if it were not mandatory, it would never happen. That employee has a chance at getting some cash by participating in games.

      Cons

      -Micro-management, management feels pressure from corporate and it then becomes a negative and hostile environment. Takes away from the empowerment of pleasing the guests when so many are questioning every step or decision made. - The management can be catty and clique-ish and information sharing is more on fellow colleagues than professional matters that could lead to higher maritz scores and happier guests. It is common to overhear your name or a fellow coworkers in a negative way. Leads to a very unprofessional environment and frankly takes away the joy of the hospitality business. - Everyone, including senior management is constantly on edge, so that stress trickled down to the individual hotel level. As any hotel, your schedule is a typical 5 or 6 days a week, the more you move up within the company the more hours demanded.

      Viewing 217 - 219 of 6,967 Reviews
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      Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.