Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Helpful and great employees." ((in 116 reviews)); "It is a good work environment" ((in 85 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 76 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 337 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Jul 25, 2011

Hyatt provided me with an opportunity of a lifetime that manifested itself into a positive and rewarding career!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Hyatt's brand stands for something and in today's world, if you don't stand for something, you will fall for anything. Hyatt's global mission statement references providing authentic hospitality and becoming the preferred brand of hotels world wide. Knowing that to be the best, you must employee the best, so Hyatt challenges you to strive for excellence and leave every guest and employee extremely satisfied with their experience.

Cons

Hyatt provides its employees with so much at the property level, you can struggle with their life fitness program, which allows for every employee to take their well-deserved time off, AWAY from the hotel itself.

1.0

Jun 18, 2011

Horrible...stay away from this place. Run like a Dictatorship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easily accessible by the metro

Cons

Where do I start? All of the management is out for themselves. They don't care about your advancement, only theirs. They will tell you one thing and then if it goes wrong, they will say they never said it. Expect to work at least 70 hours a week if a manager. Wouldn't let me take time off after I had 2 deaths in my family, "Sorry to hear about that, back to work." There are much better hotels in the area. The GM doesn't care about line employees or non-management committee staff members. Rooms Executive needs to find some sun tan lotion and need to learn how to talk to people instead of talking down to them. Stay away!!

3.0

Jun 15, 2011

Demanding but rewarding if you are very career driven.

Assistant food and beverage director

Recommend

CEO approval

Business Outlook

Pros

great hotel benefits, promotes from within, small company that is growing and expanding their brand, lots of good programs coming from corporate office

Cons

demanding from a work/personal time balance perspective, company is newly public and it shows in some of our business practices as loyalty is not rewarded anymore

Viewing 214 - 216 of 6,967 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

Guest Experience Officer - Front Office (6 Months)

Barcelona

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Guest Services Officer - Front Office

Barcelona

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Hyatt

Hyatt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hyatt provided me with an opportunity of a lifetime that manifested itself into a positive and rewarding career!

Horrible...stay away from this place. Run like a Dictatorship

Demanding but rewarding if you are very career driven.

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