Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Oct 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Good training programs for sales ppl. Executive committee members are very supportive.

Cons

Low payroll. Gives high salary easily when recruiting from outside, but hard for internal promotion or payroll increase. Entry level employees are not well respected. Middle management team is useless, take no responsibilities.

3.0
Aug 18, 2011

Needs Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Rooms, Great Facilities(beauty all around you), the guests (how you can really make their day when management allows) room to grow (if management sees potential)

Cons

not allowed to really assist the guest the way we like to. manager turnover too much. not enough communication with employees. putting off blame on employees by management. good performance gets overlooked way too much. distracted management(seem to be too occupied with cutting costs and meeting other standards instead of building their teams for better performance) not training the new employees or re-establishing old employees on hyatt standards

Viewing 211 - 213 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.