Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Helpful and great employees." ((in 116 reviews)); "It is a good work environment" ((in 85 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 76 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 337 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Skip to content Skip to footer

Notifications

Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

May 22, 2012

“Excellent opportunity”

Team leader

Recommend

CEO approval

Business Outlook

Pros

Leadership Management Training And Motivation! & “Excellent Training. till now i have not seen in any of the hotels i worked with.

Cons

“Overall - not bad but has some downsides”In the last 6 yrs , I’ve grown a new appreciation for hotel politics, 7-5?s, dress codes, and bad managers/good managers – at least to the extent that none of them apply to me. I’ve chosen to follow. But like everything in this world, working from hotel has its downsides.

1.0

Feb 23, 2012

A waste of time.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The hours and they pay is why I stayed as long as I did.

Cons

Everything else besides the hours and pay is a con.

3.0

Dec 8, 2011

If you can answer phones, check people in, bartend and field complaints all at once... apply here!

Gallery host

Recommend

CEO approval

Business Outlook

Pros

Pay is Good Employee Discount at other hotels is great Shift goes by quickly because property is always so busy.

Cons

Management is quick to write up without finding out what happened--Later acknowledges that they are wrong but will not apologize. Management hires friends. These people get the best shifts/hours and generally get treated better. Upper managers make you feel disposable. Been threatened to be fired if you fail the secret shopper. Constantly threatened by write-ups to the point that you are afraid to make decisions. Management thinks they are the most wonderful people in existence and have unrealistic expectations of what employees are capable of.

Viewing 208 - 210 of 6,967 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Accor

3.6★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

View job

Waiter/Waitress - 40h/week

Guest Experience Officer - Front Office (6 Months)

Barcelona

View job

Guest Services Officer - Front Office

Barcelona

View job

Hyatt reviews FAQs

Reviews Hyatt reviews

Hyatt

Hyatt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

“Excellent opportunity”

A waste of time.

If you can answer phones, check people in, bartend and field complaints all at once... apply here!

Top companies for "Compensation and Benefits" near you

Jobs at Hyatt

Hyatt reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Hyatt

Hyatt reviews FAQs