Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 332 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 137 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "It is a good work environment" ((in 86 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 378 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 339 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 261 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 142 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Dec 30, 2014

Let down and disappointed!

Restaurant server

Recommend

CEO approval

Business Outlook

Pros

Hotel room benefits, thats it!

Cons

Dishonest Management, lack of communication, overall lack of appreciation for a hard working employee.

5.0

Dec 21, 2014

This is a company who really cares for their employees and guests!

Front office agent

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, great rates at Hyatt hotels, lots of other discounts

Cons

Schedule all over the place

4.0

Dec 3, 2014

Great Company

Reservations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great corporate culture. Lots of growth potential. Generous benefits. Work with lots of really nice people. Beautiful work environment.

Cons

Lower pay than competitors. Some team members or managers aren't top performers. Ask to do a lot with a little. Lots of gossip.

Viewing 178 - 180 of 6,967 Reviews

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Waiter/Waitress - 20h/week

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Let down and disappointed!

This is a company who really cares for their employees and guests!

Great Company

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