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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,967 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      64% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Jan 15, 2015

      It was a disappointment working somewhere that has constant changes in upper management.

      Restaurant supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      They did offer medical benefits which are not always an option. It is a high volume hotel if you are looking to gain experience.

      Cons

      Training was non existent for management level employees. They were without a GM and Director of Operations for such a long time that as a lower level management you had no one to learn from or ask questions. thankfully I had experience and could manage situations without guidance.

      3.0
      Jan 7, 2015

      Hyatt Place General Manager

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Hyatt Place Brand is a quality brand

      Cons

      The long term strategy for Hyatt Place is to not manage properties and have 100% franchise. Not many people were promoted from the field to corporate positions - I only remember two people being promoted - one of which was fired during a leadership transition. Current person in charge of Hyatt Limited service came from a small company - this was his first role in a large company - he seemed to not have as much input as previous leadership.

      4.0
      Jan 2, 2015

      It's like family

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      *they care about their employees *fun atmosphere to be in *the company in general gives great customer service *they promote from within 90% of the time

      Cons

      *Quotas are nearly impossible to reach *Corporate culture = not fun

      Viewing 175 - 177 of 6,967 Reviews
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      Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.