Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Oct 13, 2025

Unhealthy

Recommend
CEO approval
Business Outlook

Pros

Made a friend, learned high volume kitchen work

Cons

No acknowledgement of mental health from superiors. Lack of accommodation due to injury. Poor pay for high demand of the job. Lack of flexibility for work/life balance

2.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Money is decent, hours can be good.

Cons

Theft, lack of management involvement, a lot of drug and alcohol consumption by the staff and management, specifically banquets.

1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Recognizable hospitality brand that people think, Otherwise NONE

Cons

My experience in the Digital Technology group was marked by poor management and a biased work culture. My manager, promoted mainly due to personal connections rather than merit, was a micromanager who often took credit for others’ work. Despite promises of meaningful roles and projects, I was assigned to tasks from a dissolved vertical with little support or transparency. * Favoritism in management promotions * Discriminatory treatment of certain employee groups contributed to a hostile workplace. * Broken promises on projects and responsibilities * Lack of transparency and trust * Teams undergoing restructuring all the times

Viewing 151 - 153 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.