Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Oct 10, 2025

Written mission vs actions

Recommend
CEO approval
Business Outlook

Pros

Has decent benefits, training and diversity engagement ténènts

Cons

Management does not always follow their own guidelines of diversity engagement.

4.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Great PTO system. Paid holidays if working in corporate.

Cons

They lied to us for a few years, stating we were the future while training a team overseas to outsource to and lay us all off without any heads up. We were not offered other positions in the company.

4.0
Oct 5, 2025

Decent MNC

Recommend
CEO approval
Business Outlook

Pros

Flex work arrangement that offers a hybrid work style

Cons

Office politics, promotion or retention is not all on individual merits.

Viewing 154 - 156 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.