Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 337 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 145 reviews)); "great staff and coworkers to work with" ((in 127 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 94 reviews)); "It is a good work environment" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 341 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 258 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 176 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

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Hyatt

Hyatt reviews

Item: Hyatt
Rating: 3
Author: Current employee - Banquet Server

3.9

73% would recommend to a friend

(6,964 total reviews)

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Nov 7, 2014

worst management I ever encountered

Gallery host

Recommend

CEO approval

Business Outlook

Pros

discount hotel stays almost anywhere

Cons

Worst management ever ...please change this

1.0

Oct 15, 2014

Circus-like environment at The Driskill BIG disappointment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

a pretty physical environment because it is a historic hotel

Cons

High turnover throughout entire hotel. Also, working for managers who do not know what they are doing. as if this is their first rodeo, and in a lot of their cases, it actually is because Hyatt promotes inexperienced employees to be managers who dont know what they are doing and who ending up failing. Really juvenile atmosphere. Bad managers, an even worse leadership team who are supposed to be a source of inspiration, but who are actually very disappointing because they are narrow minded and cannot think outside themselves long enough to have a vision.

Hyatt Response

11y

W, as the General Manager of The Driskill, I wish to thank you for taking time to provide feedback. I take your comments as a priority. As a leader at The Driskill, I am sorry that your experiences with our hotel have left you frustrated. At Hyatt, we strive hard to make our environments enjoyable for all of our associates and we clearly did not fulfill this duty for you. Please know I welcome the opportunity to speak with you directly, or as an alternative, I would encourage you to speak with our Director of Human Resources, Kate, specifically about your concerns. We will make ourselves available to you in every way should you so choose. Scott Mason, GM

3.0

Sep 26, 2014

Content with my earnings, but seek new employment.

Banquet server

Recommend

CEO approval

Business Outlook

Pros

My compensation is unsurpassed for my position, in the hotel and in the city.

Cons

Work with a lot of uneducated people and managers and supervisors seem immature and uninterested in managing staff.

Viewing 94 - 96 of 6,964 Reviews

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worst management I ever encountered

Circus-like environment at The Driskill BIG disappointment

Content with my earnings, but seek new employment.

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